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Issue Date | Title | Author(s) | Type | Language |
---|---|---|---|---|
2009-05-12 | Call-центр - средство повышения качества обслуживания клиента | Петрасик, Е. Л.; Ровенко, Т. С.; Petrasik, E. L.; Rovenko, T. S. | - | Русский |
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